RxWorks System Support & Capacity Building Mentor

We’re looking for a RxWorks Systems Support & Capacity Building Mentor who can volunteer remotely (online) from home for 6 months. 

• This assignment seeks to provide tailored training and mentorship to RSPCA PNG staff to build their skills, confidence, and knowledge in using RxWorks for day-to-day veterinary practice management.
• To be considered for this role, you’ll need a degree or formal certification in Veterinary Science, Animal Health, Information Technology, or a related field, with demonstrated understanding of veterinary practice operations.
• As a volunteer, you will offer regular part-time support through virtual check-ins, Q&A sessions, and one-on-one mentoring to build confidence and reinforce learning.

About the Partner Organisation 

The Royal Society for the Prevention of Cruelty to Animals Papua New Guinea (RSPCA PNG) is a dedicated non-profit organization focused on animal welfare, aiming to prevent cruelty and neglect while promoting responsible pet ownership. Established to address the growing need for animal care in PNG, RSPCA PNG operates an animal shelter that provides rescue, rehabilitation, and rehoming services for abandoned and mistreated animals, giving them a safe space and a chance at a new life.

Beyond shelter services, RSPCA PNG actively engages in community outreach and education programs to promote public awareness of animal welfare and responsible care practices. By partnering with schools, communities, and government bodies, the organization fosters a cultural shift toward compassion and respect for animals. Their educational initiatives are designed to reduce cruelty cases and support policies that protect animals across the country.

This assignment is crucial in addressing a current capacity gap. While RxWorks is already in use at RSPCA PNG, staff require tailored guidance and structured training to fully utilise its features, streamline operations, and enhance the quality of veterinary care and customer service. Strengthening our proficiency in this platform will significantly improve our operational efficiency and ability to serve our clients and animals more effectively.

About the Australian Volunteers Program  

The Australian Volunteers Program is an Australian government-funded initiative. We support partner organisations across the Pacific, Asia, and Africa to achieve locally led change.  

Volunteers are supported throughout their volunteer journey. We actively support and encourage people of all backgrounds and abilities to volunteer and aim to make the program as accessible and inclusive as possible. If you have accessibility requirements, please contact us to discuss how we can support you to volunteer with us - inclusion@australianvolunteers.com. Learn more about our commitment to inclusion.