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David & Christine Cloughley – Indonesia

27 May 2010
David & Christine Cloughley – Indonesia

When Aussie's think of Bali they think of "The Island of the Gods", "Land of Sun and Surf", "Shapelle Corby", even the Bali Bombings of 2002 and 2005 or they may even think of their next holiday destination, but behind the images seen by the two week tourist is quite a different story, there is extreme poverty and a stretched health system.


Seeing what the tourists don't see

When Aussie's think of Bali they think of "The Island of the Gods", "Land of Sun and Surf", "Shapelle Corby", even the Bali Bombings of 2002 and 2005 or they may even think of their next holiday destination, but behind the images seen by the two week tourist is quite a different story, there is extreme poverty and a stretched health system.

Children with facial abnormalities such as cleft lip and palate can be seen in the Balinese society as having done something wrong or angered the Gods and the abnormality is the result. These abnormalities are not corrected straight after birth as they are in Australia.  There is also the situation where the families are too poor to have the abnormality corrected or they can be completely ignorant of how to go about having the operation done through the Indonesian health system.

Two AVI volunteers David and Christine Cloughley are working for a small NGO in Bali which deals with patients with cranio-facial abnormalities. The organisation Yayasan Senyum Bali (Smile Foundation of Bali) is a non-profit organisation set up in 2005 by a lady originally from England but now an Indonesian citizen.

She saw the need to assist patients who had cranio-facial abnormalities with the sourcing of funding to enable them to obtain surgery either within the Indonesian health system or in Australia through the assistance of the Australian Cranio Facial Unit in the Women and Children's Hospital, Adelaide, Australia.

Yayasan Senyum Bali also employs four Balinese staff consisting of an office manager, patient coordinator, assistant coordinator, and a house keeper.  All work alongside David and Chris out of an office in the "Smile House"  - a patient halfway house - in Bali's capital, Denpasar.

Since 2005 Yayasan Senyum has helped in excess of 300 patients with cranio-facial abnormalities. It has also sent several patients with severe cranio-facial abnormalities to Adelaide for surgery.

Dave, who retired in 2007 from the position of Director with the WA Ambulance Service, and Christine, an accountant, who had previously worked in private practice before also retiring, work with the Yayasan to assist with management systems and coordination of a building project to construct a new half way house for the patients.

In January 2009 Dave, Chris and their Yayasan Senyum colleagues embarked on a project to locate patients in the poorer eastern part of Bali in an area known as Karangasem which is about a two hour drive from the capital Denpasar.

Two Balinese outreach workers who lived in the eastern Karangasem area were employed and trained by the Yayasan Senyum team on all aspects of the Yayasan Senyum organisation and also what to look for with regard to cranio-facial abnormalities.

This training also included how to recognise either cleft lip or cleft palate patients as opposed to cranio-facial patients and also included the viewing of photographs of previous cleft and cranio-facial patients to ensure that the outreach workers knew what they were going to encounter while working in the remote area.

These outreach workers were also trained in how to handle the taboos associated with the Balinese culture although employing local residents of the Karangasem area was a big help for Yayasan Senyum Bali to establish credibility in the area. Another factor which also assisted in the identifying of patients was that it was easy for the Outreach workers to talk with families and local health workers as they were already known by many in the area as locals.

By the end of the first month the two outreach workers had visited all five districts in the Karangasem area spending time at the local health clinics and chatting with the local residents, educating them in the services that Yayasan Senyum Bali can offer to people with cranio-facial abnormalities. By the end of January their first month they had located ten patients with cranio-facial abnormalities.

Over the next few months each of these patients found by the outreach workers will be assessed to ensure that each patient receives the correct hospital treatment for their abnormality. Because of the success of the program the team from Yayasan Senyum Bali has decided to continue with the program and keep the two outreach workers in the area continually through the coming months to locate more patients.

This Eastern Bali Outreach project involved many aspects of capacity building within both the team challenges as well as within the training of the Outreach workers to ensure that each felt confident in their own unsupervised environment.

For more information on Yayasan Senyum Bali http://www.senyumbali.org/.