Contact us
AVI Offices
National Office (Melbourne)
71 Argyle Street (PO Box 350)
Fitzroy Victoria 3065, Australia
Ph: +61 3 9279 1788
Fax: +61 3 9419 4280
Tollfree: (within Australia) 1800 331 292
Email: info@australianvolunteers.com
Country Offices
Africa Regional Office (South Africa)
Cambodia & Thailand Office (Phnom Penh)
China & Vietnam Office (Hanoi)
East Africa Regional Office (Tanzania)
Fiji & Kiribati Office (Suva)
Indonesia Office (Jakarta)
Middle East Office (Jordan)
North Pacific Office (Federated States of Micronesia)
Papua New Guinea Office (Port Moresby)
Solomon Islands & Vanuatu Office (Honiara)
Timor-Leste Office (Dili)
Contacts
Recruitment contact
Australian Partnerships contact
Media contact
Fundrasing & Donations contact
Making a complaint
AVI website contact
Africa Regional Office (South Africa)
29-31, 4th Floor, 158 Jan Smuts Avenue
Rosebank, Johannesburg, South Africa
(Post: PO Box 762, Parkland, Johannesburg, South Africa 2121)
Ph: +27114477404
Fax: +2711 44 73 700
Email: africa@australianvolunteers.com
Cambodia & Thailand Office (Phnom Penh)
House #12C, Street 308,
Sangkat Tonle Basac,
Khan Chamkarmorn,
Phnom Penh, Cambodia
Tel: +855 (0)23 22 31 28
Fax: +855 (0)23 22 31 58
Email: cambodia@australianvolunteers.com
thailand@australianvolunteers.com
China & Vietnam Office (Hanoi)
Room 201, Block B2
Van Phuc Diplomatic Compound
298 Kim Ma Street
Ba Dinh District
Hanoi, Vietnam
Ph: (84-4) 3941 0547
Fax: (84-4) 3941 0549
Email:china@australianvolunteers.com
vietnam@australianvolunteers.com
East Africa Regional Office (Tanzania)
1st Floor Sykes Building, Goliondoi Road
Arusha, Tanzania
(Post: PO Box 1496, Arusha, Tanzania)
Ph: +255 27 2548392
Fax: +255 27 2548392
Email: eastafrica@australianvolunteers.com
Fiji & Kiribati Office (Suva)
80 McGregor Road
Suva, Fiji
(Post: PO Box 281, Suva, Fiji)
Ph: +679 331 8876
Fax: +679 310 0856
Tollfree: (within Australia) 1800 331 292
Email: fiji@australianvolunteers.com
kiribati@australianvolunteers.com
Indonesia Office (Jakarta)
No 19, Jln Ciomas 1
Kebayoran Baru, Jakarta Selatan, 12180, Indonesia
Phone/Fax: +62 21 722 0305
Email: indonesia@australianvolunteers.com
Middle East Office (Jordan)
9 Al Karmaly St, Jabal Luweibdeh
Amman, Jordan
(Post: PO Box 910369, Amman 11191 Jordan)
Phone/Fax: +962 6 4626566
Email: middleeast@australianvolunteers.com
North Pacific Office (Federated States of Micronesia)
Central Building, Second Floor, Waterfront Road
Pohnpei, Federated States of Micronesia.
(Post: PO Box 1886, Kolonia, Pohnpei, FSM, 96941)
Ph: +691 320 3890
Email: northpacific@australianvolunteers.com
Papua New Guinea Office (Port Moresby)
Unit 801 (8th floor), Pacific View Apartments
Lot 1, Section 84 Pruth St Korobosea
Port Moresby, NCD, PNG
(Post: PO Box 332, Waigani, NCD, Papua New Guinea)
Ph: +675 3112473
Fax: +675 323 1857
Email: pngoffice@australianvolunteers.com
Solomon Islands & Vanuatu Office (Honiara)
Mi Minim Nao Haus (SIDT), Lombi Crescent
New Chinatown, Honiara, Solomon Islands
(Post: PO Box 1026, Honiara, Solomon Islands)
Ph: +677 27 737
Fax: +677 27 735
Email: solomons@australianvolunteers.com
vanuatu@australianvolunteers.com
Timor-Leste Office (Dili)
Hotel Central, Ave Presidente Nicolao Lobato
Dili, Timor-Leste
(Post: PO Box 295, Dili, Timor-Leste)
Phone/Fax: +670 3322 815
Email: timorleste@australianvolunteers.com
Recruitment contact
Contact the AVI Recruitment Team
Ph:+ 61 3 9279 1756
Tollfree: (within Australia) 1800 331 292
Email: recruit@australianvolunteers.com
Australian Partnerships contact
Contact the AVI Australian Partnerships Coordinator
Ph: +61 3 9279 1741
Tollfree: (within Australia) 1800 331 292
Email: apc@australianvolunteers.com
For International Partnerships, please contact the relevant Country Office above.
Media contact
Contact Christine Crosby, AVI Media Relations
Ph: +61 3 9279 1763
Mob: +61 (0)411 605 210
Tollfree: (within Australia) 1800 331 292
Email: ccrosby@australianvolunteers.com
Fundraising & Donations contact
Contact the AVI Donor Administrator
Ph: +61 3 9279 1788
Tollfree: (within Australia) 1800 331 292
Email: donor@australianvolunteers.com
Making a complaint
If you wish to make a complaint, please read our Complaint Handling Policy and follow the procedure that best suits your preference
Click here to view policy and make a complaint
If you are an AVI program participant currently on assignment, you should follow the process specified in your program’s code of conduct, handbook or agreement (e.g. AVID Handbook, PACTAM Deployee Service Agreement, PACE International Code of Conduct for Participants); otherwise you may follow this complaint-handling process.
AVI website contact
Contact the AVI Web Services Coordinator
Ph: +61 3 9279 1702
Email: webmaster@australianvolunteers.com